- How can I pay?
- We accept all major credit and debit cards including Visa, Mastercard and American Express. You can place your order securely on the website, or by calling Customer Service at 1-800-970-3366.
- Do you ever have sales?
- Yes, we do! Our sales are limited, but our email newsletter subscribers receive early notification. Sign up for our newsletter here to be the first to find out about exclusive online sales and sample sales.
- What if an item is out of stock?
- If you see a product you like on the website that is out of stock, please email customerservice@sisterparishdesign.com or call us 1-800-970-3366 for more information on when the item will be available.
- How can I order samples?
- To order samples, please choose “Sample” on each product page, and add to your cart.
- Please allow 5 business days for sample orders to be processed and shipped.
- How do I contact the press team ?
- Please email press@sisterparishdesign.com
- Where can I find a blank Resale Certificate for my state?
- Please visit our Blank Resale Certificates page
- Have more questions?
- For retail orders, call Ciara at 860-605-3268.
- For trade and showroom orders, call Beth at 860-309-7385.
- For everything else, call Jon at 860-689-4889.
- We can also always be reached at 1-800-970-3366 during office hours (9-5pm EST) or by email at customerservice@sisterparishdesign.com.
Frequently Asked Questions
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Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.