Frequently Asked Questions

Please refer to the following FAQs for specific questions:
  • How can I pay? 
    • We accept all major credit and debit cards including Visa, Mastercard and American Express. You can place your order securely on the website, or by calling Customer Service at 1-800-970-3366.
  • Do you ever have sales?
    • Yes, we do! Our sales are limited, but our email newsletter subscribers receive early notification. Sign up for our newsletter here to be the first to find out about exclusive online sales and sample sales.
  • What if an item is out of stock? 
    • If you see a product you like on the website that is out of stock, please email or call us 1-800-970-3366 for more information on when the item will be available.
  • How can I order samples? 
    • To order samples, please choose “Sample” on each product page, and add to your cart. 
    • Please allow 5 business days for sample orders to be processed and shipped.
  • How do I contact the press team ?
  • Where can I find a blank Resale Certificate for my state?
  • Have More Questions?